FixedFloat vs ChangeNOW: head-to-head
Based on public documentation and reviews as of September 2026 — not hands-on testing. Estimates are marked as estimates. Not financial advice.
Our ChangeNOW links are referral links (we may earn 0.4% of referred trades at no cost to you); FixedFloat links are plain official links. Disclosure.
The short version
ChangeNOW is the longer-running, never-hacked option with broader pair support and fuzzier fees. FixedFloat publishes the clearest fees in the business (1% fixed / 0.5% floating) but carries the baggage of two major 2024 hacks — and it doesn't serve US users. Neither requires an account for standard swaps.
Head-to-head table
| Factor | ChangeNOW | FixedFloat |
|---|---|---|
| Stated fee | ~0.5–4% baked into rate (estimate) + network fees | 1% fixed-rate / 0.5% floating-rate + network fees shown in quote |
| Fee transparency | Low — margin hidden in the quote | High — flat percentages published |
| KYC for standard swaps | None; AML triggers rare (~0.5%, estimate) | None; triggers rare but strict when they happen |
| Fixed-rate lock | ~20 minutes | 10 minutes |
| Minimum swap | ~$2 equivalent | ~$1 equivalent |
| XMR support | Both directions | Both directions |
| US users | Available | Not available |
| Operating since | 2017 | 2018 (Estonian FIU licensed) |
| Security history | No major incidents reported | Hacked twice in 2024 (~$26.1M + ~$2.8M); rebuilt, now on ff.io |
| Reputation | Trustpilot 4.5/5, 13,000+ reviews (2026 sources) | Trustpilot 4.9/5 is pre-hack and dated; current unverified. Swapzone 3.7/5 (91 reviews). |
| Affiliate program | 0.4% of referred swaps, paid in BTC; min payout 0.002 BTC or $100 (official pages differ) | 40% of FF's income from referrals; min payout 0.001 BTC; approved within 3 days |
Fees: transparency vs simplicity
This is the clearest dividing line. FixedFloat tells you exactly what it charges — 1% or 0.5% depending on rate type — so you can compute your cost before committing. ChangeNOW folds its margin into the quoted rate: simpler to read, impossible to audit. In practice, a FixedFloat floating swap at 0.5% will often beat ChangeNOW's estimated 0.5–4% range (estimate) — but "often" isn't "always," because the real margin depends on the pair and market conditions. Compare final quotes, not headline percentages.
KYC strictness
Both let you swap without registering, and both run automated AML screening that can rarely demand ID. The difference is temperament: ChangeNOW's triggers are described as rare across third-party sources, while FixedFloat is known to be strict when a review does trigger — and it excludes US users entirely. If you're in the US, this comparison ends here: ChangeNOW.
The 2024 hacks, disclosed honestly
Does the rebuild redeem it? That's your call. Arguments for giving it a second chance: the transparent fee schedule, the Estonian FIU license, and continued operation since the rebuild. Arguments against: two breaches in one year is a serious track record, and trust is the entire product for a non-custodial swap service. We list FixedFloat because its fees and terms are genuinely competitive — not because the history doesn't count.
Who each suits
Choose ChangeNOW if…
- You're in the US (FixedFloat won't serve you)
- You want the longest clean security record of the two
- You value broad pair support and a ~20-minute fixed-rate lock
- You're a beginner who wants the simplest flow
Choose FixedFloat if…
- You want itemized, predictable fees (1% / 0.5%)
- You're comfortable with the post-2024 rebuild
- You're outside the US and swap regularly enough for the fee difference to matter
ChangeNOW link is a referral link (we may earn 0.4% of referred trades at no cost to you); the FixedFloat link is a plain official link. Disclosure.